Accreditation by NAAC (Grade B, 2021)          An ISO 9001:2015 Certified Institute               ITEP - Integrated B.Ed. Course

About

The Grievance Redressal Cell at THB College plays a crucial role in ensuring a harmonious and supportive academic environment for its students, faculty, and staff. As an institution dedicated to fostering education and personal growth, THB College understands the importance of providing a platform for addressing concerns and grievances effectively. The Grievance Redressal Cell at THB College is designed to handle a variety of issues, including academic matters, administrative concerns, interpersonal conflicts, and any other grievances that may arise within the college community. The primary objective is to create a fair and transparent mechanism for resolving disputes and maintaining a positive atmosphere on campus.

The process begins with the submission of a written complaint to the Grievance Redressal Cell. This complaint should detail the nature of the grievance, the individuals involved, and any relevant supporting documents. The cell ensures confidentiality throughout the process, assuring complainants that their concerns will be handled with sensitivity and discretion.

Upon receiving a complaint, the Grievance Redressal Cell initiates an impartial investigation. This may involve gathering information from all relevant parties, conducting interviews, and examining relevant documents. The goal is to gain a comprehensive understanding of the issue and identify potential solutions. After a thorough investigation, the Grievance Redressal Cell proposes a resolution. This resolution could involve corrective actions, policy recommendations, or any measures aimed at addressing the root cause of the grievance. The cell communicates the resolution to the concerned parties and ensures that the necessary steps are taken to implement the proposed measures.

In addition to addressing individual grievances, the Grievance Redressal Cell at THB College is proactive in identifying systemic issues. By analyzing trends and patterns in the grievances received, the cell contributes valuable insights to the college administration. This collaborative approach helps in implementing preventive measures and continuously improving the college's policies and practices.

The Grievance Redressal Cell embodies THB College's commitment to fostering a supportive and inclusive community. It reflects the institution's dedication to maintaining a conducive learning and working environment for everyone associated with the college, reinforcing the values of transparency, fairness, and accountability.

Grievances Redressal cell consists of following Members

Name Designation Designation in Committee Contact No
Dr. Ajit Hazarika Principal Chairperson 700218618
Dr. Amal. Saikia Asso. Prof./HoD, Geography Coordinator 6901413257
Dr. Anju Chhetri Asso. Prof./HoD, English Member 9435380142
Mrs. Nibedita Bharali Asso. Prof./ HoD, Assamese Member 8133804978
Mr. Dipen. Kr. Sharma Asst. Prof./HoD, Physics Member 9706344091
Mr. Girin Nath Parents’ Representative Member ----
Mr. Lekhraj Mugali Studets’ Representative Students’ Representative ----
Mr. Pratyush Plavan Neog Students’ Representative Students’ Representative ----